7t999 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 7t999 collects, uses, and protects your information.
Introduction and Scope
This privacy policy ("Policy") applies to all users of the 7t999 platform. By reading this policy, you will learn what types of information we collect, how we use it, and what steps we take to protect your information.
7t999 ("we", "our", or "platform") is an entertainment-based online gaming and betting service operated for users in Bangladesh. By using our website https://7t999.cam, you agree to the terms of this privacy policy.
We believe that protecting your personal information is a fundamental right. That is why we collect only the information that is necessary and store it with the highest level of security. This policy will inform you with full transparency about what we do with your information.
This policy may be updated from time to time. In the case of any significant change, we will notify you by email or display a notice on the platform. The latest version will always be available on this page.
What Information We Collect
When registering on the 7t999 platform and using our services, we collect the following categories of information:
Identity Information
- Full name
- Date of birth (for age verification)
- National ID number (where applicable)
- Username and password (encrypted)
Contact Information
- Email address
- Mobile number
- Residential address (for payment verification)
Financial Information
- bKash / Nagad / Rocket / Upay account details
- Bank account information (if applicable)
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Browser type and version
- Device information and operating system
- Login time and session data
Gaming Activity
- Play history and preferences
- Betting patterns and amounts
- Win and loss records
- Bonus and promotion usage information
Usage Analytics
- Page visit information
- Click and navigation data
- Information collected through cookies and similar technologies
Purpose of Data Use
We use your information only for the following legitimate purposes. We never sell your information to third parties for advertising without your consent.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | For registration, login, password recovery, and profile updates. | Performance of contract |
| Payment Processing | To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. | Performance of contract |
| Identity Verification | To confirm account ownership and prevent fraudulent activity. | Legal obligation |
| Customer Support | To respond to your complaints and questions and to resolve issues. | Legitimate interest |
| Responsible Gaming | To identify signs of excessive gaming and to provide support where needed. | Legitimate interest |
| Security and Fraud Prevention | To detect suspicious activity and maintain platform security. | Legitimate interest |
| Service Improvement | To improve the user experience and develop new features. | Legitimate interest |
| Promotional Communications | To inform you about bonuses and offers — only with your consent. | Consent |
Sharing Information and Third Parties
Important: 7t999 never sells your personal information. Information is shared with specific third parties only when strictly necessary for the operation of our services.
We may share your information in the following circumstances:
Payment Processors
Relevant financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These partners are required to comply with our privacy standards.
Technology Service Providers
Limited information may be shared with trusted technology partners for server hosting, cybersecurity, customer support software, and analytics services.
Game Providers
PG Soft, Pragmatic Play, JILI, Evolution Gaming, Spribe, Ezugi, and other game providers may receive limited session information for the purpose of operating specific games.
Legal obligation
Information may be disclosed where required to comply with court orders, lawful requests from law enforcement agencies, or applicable law.
Data Security Measures
We take industry-standard technical and organisational measures to protect your information. The key features of our security infrastructure are outlined below:
- SSL/TLS Encryption: All data transferred between your browser and our servers is protected by 256-bit SSL encryption.
- Password Encryption: Your password is never stored directly — it is stored only in a transformed form using a strong hashing algorithm.
- Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
- Regular Security Audits: Our systems are regularly tested by third-party security experts.
- Access Controls: Only authorised staff can access your information, and every access is logged.
- Data Backup: Your information is backed up regularly and stored in a secure location.
- Fraud Detection: Automated systems monitor for suspicious activity 24/7.
However, no method of transmitting information over the internet can be completely secure. While we make every effort to protect your information, we cannot guarantee absolute security. It is your own responsibility to keep your account password confidential and to log out of unused sessions.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve your user experience.
Essential Cookies
Essential for the basic functioning of the platform. The site will not work properly without these. These cookies cannot be disabled.
Performance Cookies
Used to monitor and improve site performance. They help us understand how many users are visiting which pages.
Functionality Cookies
Used to remember your preferences and settings, such as language preference and login status.
Analytics Cookies
Help improve our services by analysing user behaviour. You can control these in your browser settings.
You can control or delete cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.
Data Retention Period
We retain your information for as long as it is necessary or legally required. The retention period for different types of information is set out below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Account management and legal requirements |
| Transaction Records | Minimum 7 years | Financial auditing and legal obligations |
| Gaming History | While account is active + 2 years | Responsible gaming monitoring |
| Communication Logs | 2 years from the date of communication | Dispute resolution |
| Technical Logs (IP, session) | 90 days | Security and fraud prevention |
| Marketing Preferences | Until consent is withdrawn | Personalised communications |
After the set retention period, we securely delete your information or modify it so that it can no longer be linked to you.
Your Rights
You have important rights over your personal information. 7t999 respects these rights and tries to respond to your requests within a reasonable time.
Right to Access
You can request to know what information we hold about you and receive a copy of it.
Right to Correction
If any of your information is inaccurate or incomplete, you can request that it be corrected or updated.
Right to Deletion
In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations apply.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes, particularly in the case of marketing communications.
Data Portability
You have the right to receive the information we hold about you in a structured, readable format.
Withdrawal of Consent
You have the option to withdraw your consent for marketing communications or consent-based data processing at any time.
To exercise any of your rights or for any questions related to your information, contact us at: [email protected] or through our 24/7 live chat.
Protection of Minors
7t999 is a 21+ platform. This service is available only to those aged 21 and above.
We do not knowingly collect or process information of anyone under the age of 21. We verify age at the time of registration and, in cases of doubt, request additional identity verification.
If a minor attempts to use our service, or if we have inadvertently collected information of a minor, we will immediately close the relevant account and delete the collected information.
If you believe that a minor you know is using our platform, please contact us.
Policy Changes & Contact
We may update this privacy policy from time to time. For any significant changes, we will:
- Send a notification to the registered email address.
- Display a prominent notice on the platform.
- Update the "Last Updated" date at the top of this page.
Continued use of the platform after the updated policy takes effect will be considered as your acceptance of the new policy. If you do not agree with any change, please contact our privacy team or request that your account be closed.
For any questions, concerns, or requests regarding this privacy policy, contact us through the following:
- Email: [email protected]
- Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
Have questions about your privacy?
Our support team is always here for you. Contact us via live chat for any questions or concerns.
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